Return Policy

Return Policy : By placing an order through wallmountedclotheslines.com.au you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to domestic countries.

15-Day Return Policy

We have a 15-day return policy, which means you have 15 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please provide the receipt or proof of purchase.

Return Process

The only way to start a return process, you can contact us at wallmountedclotheslines.com.au or call us at 0424178723. we will tell you how and where to send your items. To return your product, you should contact our mail.

Exchanges

Damaged and Wrong Products or Issues

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you need to exchange a damaged or defective product contact us at admin@aussiehangoutsclotheslines.com or call us at 0424178723.

Restocking Fee

We do not charge a restocking fee on returns.

Your refund payment will be pending on approval of the inspected returned product.

Please remember it can take some time for your bank or credit card company to process and post the refund too.